Privacy Policy

1. Introduction

YouzIT respects the privacy of its users and is committed to protecting your personal data in accordance with UK GDPR + Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal information.

2. Data Controller

The controller of personal data is YouzIT. For questions related to data protection, you can contact the Data Protection Officer (DPO) at: dpo@youzit.me.

3. Personal Data Collected

YouzIT collects the following personal data:

• Identification data: full name, email, profile picture.
• Subscription data: subscribed plan, payment history, payment method (securely processed by the provider).
• Activity data: published items, exchanges performed, chat messages, reviews.
• Balance data: balance of YouzITs, point movement history.
• Technical data: IP address, device type, cookies (see Cookies Policy).

4. Purposes of Processing

Your personal data is processed for the following purposes:

• Creation and management of the user account on YouzIT.
• Operation of the exchange system, Escrow, and YouzITs.
• Communication between users (chat) and notifications of proposals/messages.
• Sending notification emails (new exchange proposal, new chat message).
• Management of subscriptions and payment processing.
• Fraud prevention and ensuring platform security.
• Compliance with applicable legal and tax obligations.

5. Legal Basis for Processing

The processing of your personal data is based on consent (art. 6, no. 1, point a), contract performance (point b), and compliance with legal obligations (point c) of UK GDPR + Data Protection Act 2018.

6. Retention Period

Your data is kept for the period that the account is active and, after account deletion, for the period legally required for tax and fraud prevention purposes. Chat data is kept while the exchange is active and for a reasonable period after completion for dispute resolution.

7. Data Sharing with Third Parties

YouzIT may share your data with:

• Payment provider: for subscription processing (only necessary data).
• Email provider: for sending automated notifications.
• Public authorities: when legally required.

YouzIT does not sell your personal data to third parties.

8. Data Subject Rights

As a YouzIT user, you have the following rights:

• Access: request a copy of your personal data.
• Rectification: correct incorrect or outdated data.
• Erasure (Right to be Forgotten): delete your account and associated data.
• Restriction: restrict the processing of your data.
• Portability: receive your data in a structured format.
• Objection: object to processing for marketing purposes.

To exercise these rights, use the "Delete Account" feature in your Profile or contact the DPO at dpo@youzit.me.

9. Data Security

YouzIT operates on the Base44 platform, complying with security parameters, SSL encryption, and data protection required by the provider. Data access is restricted to authorized personnel and protected by authentication.

10. International Transfers

Your data may be processed on servers located outside your country of residence, always in compliance with UK GDPR + Data Protection Act 2018 and with appropriate protection guarantees.

11. Cookies

YouzIT uses cookies to improve your user experience. Consult our Cookie Policy for more information.

12. Changes to this Policy

YouzIT may update this Privacy Policy. Changes will be published on this page and communicated to users when relevant.